Last updated: 5 June 2026 · Crowdwave (crowdwave.fm)
These Terms of Service ("Terms") govern your access to and use of Crowdwave, a music marketing and fan intelligence platform operated by Crowdwave ("we", "us", or "our"). By creating an account or using the service you agree to these Terms.
Crowdwave provides tools for music artists and labels including pre-save drops, fan-gated content, bio link pages, fan analytics, and release management. Features available to you depend on your subscription plan.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your password and for all activity under your account. Notify us immediately at hello@crowdwave.fm if you suspect unauthorised access.
You agree not to:
Paid plans are billed in advance on a monthly or annual basis. Payments are processed by Stripe. You authorise us to charge your payment method on each renewal date. Prices are shown inclusive of any applicable VAT.
You may cancel your subscription at any time via the billing portal in your account settings. Cancellation takes effect at the end of the current billing period — no partial refunds are issued for unused time.
We offer a free tier with limited features. We reserve the right to modify or discontinue free tier features at any time with reasonable notice.
You retain ownership of any content you upload to Crowdwave (artwork, release information, fan data collected through your pages). You grant us a limited licence to store, display, and process that content solely to provide the service to you.
You are solely responsible for ensuring you have the rights to any content you upload, including artwork and music metadata.
Fan email addresses and other data collected through your Crowdwave pages belong to you. We act as a data processor on your behalf. You are the data controller and are responsible for complying with applicable data protection law (including UK GDPR) when collecting and using fan data.
The Crowdwave platform, branding, and all associated software are our intellectual property. Nothing in these Terms transfers ownership of platform IP to you.
We aim to maintain high availability but do not guarantee uninterrupted service. We provide support on a best-efforts basis via hello@crowdwave.fm.
To the maximum extent permitted by law, Crowdwave shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability to you shall not exceed the amount paid by you in the 12 months preceding the claim.
We may suspend or terminate your account if you breach these Terms or if we reasonably believe your use harms the service or other users. You may delete your account at any time from your account settings.
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions about these Terms, contact us at hello@crowdwave.fm.